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Website Terms of Service
General customer-facing terms for the Haze Fitness website and online services.
Effective date: July 12, 2026
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1. Acceptance of Terms
These Website Terms of Service ("Terms") govern your access to and use of www.hazefitness.com and other websites, forms, content, communications, and online services operated by Haze Fitness, operated by Zeke Hayes ("Haze Fitness," "we," "us," or "our"). By accessing or using the website, submitting an application, or clicking an acceptance box, you agree to these Terms and our Privacy Policy.
Purchases and coaching are also governed by additional agreements. The Self-Paced Workout and Nutrition Bundle is governed by the Digital Product Terms of Sale and License. Personalized coaching is governed by the Personal Training and Nutrition Coaching Agreement. If a specific agreement conflicts with these Terms, the specific agreement controls for that product or service.
2. Eligibility and Minors
You must be at least 18 years old and legally capable of entering a contract to purchase a product or enroll in coaching. A minor may participate only if a parent or legal guardian purchases the service, completes required disclosures, signs all agreements, and accepts responsibility for the minor's participation and payment.
The website is not directed to children under 13. Do not submit information for a child under 13 through the website.
3. Informational and Fitness Content
Website content is provided for general educational and informational purposes. It is not medical advice, diagnosis, treatment, physical therapy, rehabilitation, mental-health care, medical nutrition therapy, or a substitute for care from a licensed professional.
Exercise and changes in diet involve risk. Consult an appropriate healthcare professional before beginning a program, especially if you have an injury, chronic condition, cardiovascular risk, symptoms, pregnancy, take medication, have a history of disordered eating, or are unsure whether participation is safe.
4. Results, Claims, and Testimonials
Individual results vary. Factors outside our control include starting condition, age, health, medications, sleep, stress, genetics, accuracy of disclosures, equipment, technique, and adherence. No result is promised unless a specific written guarantee is included in a signed agreement and all stated conditions are met.
Testimonials, before-and-after images, examples, targets, and client stories describe individual experiences and are not promises of typical or guaranteed results. Any stated target must be read together with nearby eligibility, effort, timeframe, and guarantee disclosures.
5. Applications and Accuracy
You agree to provide complete, current, and accurate information. An application is not an offer of medical care and does not guarantee acceptance. We may reject, pause, or end an application or service when we believe the program is not appropriate, information is incomplete, payment cannot be verified, or professional referral or medical clearance is advisable.
6. Purchases and Additional Agreements
Prices, inclusions, timing, billing frequency, renewal terms, and cancellation methods will be disclosed before purchase. You authorize the payment method and charges shown at checkout or in your order form. Taxes may be added when required.
Digital products are licensed, not sold, and are subject to the Digital Product Terms. Coaching is subject to the signed Coaching Agreement. Refund and cancellation rules are product-specific and are not altered by general statements elsewhere on the website.
7. Communications
By providing contact information, you consent to service-related communications by email, text, telephone, direct message, or the platforms used to deliver the Services. Marketing communications require any consent required by law and can be opted out of using the instructions provided. Consent to marketing is not a condition of purchase.
8. Intellectual Property
The website and its text, graphics, plans, programs, videos, downloads, trademarks, logos, layouts, and other materials are owned by or licensed to Haze Fitness and protected by intellectual-property law. You receive no ownership interest.
You may use public website content only for personal, noncommercial purposes. You may not copy, scrape, reproduce, republish, sell, sublicense, distribute, create derivative works from, remove notices from, train an artificial-intelligence system on, or commercially exploit the content without prior written permission.
9. Acceptable Use
You may not interfere with security or operation; introduce malicious code; attempt unauthorized access; impersonate another person; submit false or unlawful material; harvest data; use automated tools to scrape or overload the site; infringe rights; harass users or personnel; or use the Services for an unlawful, fraudulent, or competitive purpose.
10. User Submissions
You retain ownership of content you submit. You grant Haze Fitness a limited, nonexclusive license to host, store, reproduce, and use that content only as reasonably necessary to evaluate an application, provide the Services, maintain records, protect safety, enforce agreements, or comply with law.
Submitting progress photos, feedback, or a testimonial does not authorize public advertising use. Public use requires a separate written media release. You represent that your submissions are accurate, lawful, and do not violate another person's rights.
11. Third-Party Services
The website may use or link to third-party payment, scheduling, hosting, social-media, communications, or analytics providers. Third parties operate under their own terms. We are not responsible for third-party outages, acts, content, security, fees, or policies, except to the extent liability cannot legally be excluded.
12. Privacy
Our Privacy Policy describes our collection and use of personal information. By using the Services, you acknowledge those practices. Do not provide information that is unnecessary for the requested service.
13. Disclaimer of Warranties
To the maximum extent permitted by law, the website and general content are provided "as is" and "as available." Haze Fitness disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and results. We do not warrant that the website will be uninterrupted, error-free, secure, or suitable for every user.
Some jurisdictions do not allow certain disclaimers. In that event, the disclaimer applies only to the maximum extent permitted.
14. Limitation of Liability
To the maximum extent permitted by law, Haze Fitness and its owner, coaches, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost data, or loss of goodwill arising from the website or general content.
For claims arising only from use of the public website and not a paid product or coaching service, total liability will not exceed the greater of $100 or the amount you paid for the relevant website-based service during the six months before the event. Product- and coaching-specific limits are stated in the applicable agreement.
Nothing in these Terms excludes liability that cannot be excluded by law, including liability for fraud, willful injury, gross negligence where nonwaivable, or violation of law.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Haze Fitness from third-party claims and reasonable costs arising from your unlawful misuse of the website, infringement of another person's rights, fraudulent submissions, or material breach of these Terms. This does not require you to indemnify Haze Fitness for its own nonwaivable misconduct.
16. Suspension and Termination
We may suspend or terminate website access for security risks, unlawful use, fraud, harassment, infringement, nonpayment, or material breach. Provisions that by nature should survive - including intellectual property, disclaimers, liability limits, dispute resolution, and accrued payment obligations - survive termination.
17. Informal Dispute Resolution
Before filing arbitration or litigation, the complaining party must send a written notice describing the dispute, relevant transaction, requested relief, and contact information to zhazemanagement@gmail.com. The parties will attempt in good faith to resolve the matter for 30 days. This requirement does not prevent a party from seeking urgent injunctive relief or using small-claims court when eligible.
18. Binding Individual Arbitration; Class and Jury Waivers
Except for eligible small-claims matters and claims seeking temporary or preliminary injunctive relief for intellectual-property misuse, disputes arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this clause.
Arbitration is individual only. Neither party may participate in a class, collective, consolidated, mass, or representative action or arbitration. Each party waives a jury trial to the extent permitted by law.
You may opt out of arbitration by sending a signed notice to zhazemanagement@gmail.com within 30 days after first accepting these Terms. The notice must include your name, contact information, date of acceptance, and a clear statement that you opt out of arbitration. Opting out does not affect the remaining Terms.
If a court finds the class-action waiver unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after arbitrable claims are completed, unless applicable law requires otherwise.
19. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. Where a dispute is not subject to arbitration, the parties consent to state or federal courts located in the California county where Haze Fitness has its principal place of business, unless mandatory consumer law requires another forum.
20. Changes to Terms
We may update these Terms prospectively. The updated version will be posted with a new Effective Date. Material changes to a paid service will not retroactively reduce rights under an existing signed agreement without legally sufficient notice and consent. Continued use after the effective date of a posted update constitutes acceptance for future use.
21. Miscellaneous
These Terms and incorporated agreements are the entire agreement concerning the public website. If a provision is invalid, it will be enforced to the maximum lawful extent and the remainder will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without consent; we may assign them in connection with a reorganization, sale, or transfer of the business. Headings are for convenience only.
22. Contact
720 Highland Ave, San Mateo, CA 94401